WOLFCOM 3rd Eye Limited 1 Year
The Wolfcom 3rd Eye Police Body Camera will be free from defects in material and workmanship, and will meet the stated specifications in our materials, under normal use and service when correctly installed, operated and maintained. This product warranty is effective for the period of 1 year from date of product receipt.
If within 1 year from the date of purchase, the Wolfcom 3rd Eye fails due to a defect in material or workmanship, Wolfcom Enterprises will repair, if possible, or replace it free of charge. This warranty applies only to the original purchaser and is not transferable.
This warranty covers the entire Wolfcom 3rd Eye unit. Due to daily wear and tear, it does not cover car DVR kits, shoulder harnesses or other accessories. This warranty does not cover any damage to the Wolfcom 3rd Eye's USB port. Use of any third party USB cables automatically voids the warranty and will cause damage. The Wolfcom 3rd Eye uses a specially designed proprietary USB cable. Inserting a 3rd party cable or inserting or unplugging the cable incorrectly will damage connectors within the USB port and is considered to be "User Error".
Tampering with the security screws automatically voids the warranty.
The warranty does not apply to: (a) damage caused by accident or abuse in handling, such as dropping; (b) acts of God; (c) water damage; (d) units which have been subject to unauthorized repair, opened, taken apart or otherwise modified; (e) units not used in accordance with directions; (f) units used with unapproved aftermarket accessories; (g) damages exceeding the cost of the product; (h) depreciated or loss of charge time; (i) the finish on any portion of the product, such as surface scratches and/or weathering, as this is considered normal wear and tear, (j) damage or stripping to the back screw hole, as this is caused by carelessness or abuse (k) theft, mysterious disappearance or misplacement, and (l) viruses.
Wolfcom Enterprises is not liable for incidental or consequential damages to purchaser, or any other party, for any loss, damage, injury or expense of any kind or nature caused directly or indirectly by the product or the failure of the product to operate properly.
This warranty is in lieu of all other express or implied warranties. All implied warranties, including the warranty of merchantability, and the warranty of fitness for a particular purpose, are hereby modified to exist only as contained in this limited warranty and shall be of the same duration as the warranty period stated above.
DIGITAL EVIDENCE RECOVERY DISCLAIMER
The end-user is responsible for all digital assets, including videos, photos, audio files and GPS logs, captured by the Wolfcom 3rd Eye. It is the responsibility of the end-user to download all files from the Wolfcom 3rd Eye before returning it to Wolfcom for Warranty service or repair.
The end-user is responsible for maintaining all photos, recording, and logs captured with the Wolfcom camera the end-user shall indemnify Company for any evidence or videos that cannot be recovered from the Wolfcom camera.
Wolfcom does not guarantee that the operation of the camera shall be without interruption or error free.
HOW TO MAKE A WARRANTY CLAIM
Warranty service is available by contacting your authorized Wolfcom representative or Wolfcom Enterprises. A valid copy of original invoice and a Return Merchandise Authorization (or RMA) are required for all warranty services. The purchaser is responsible for shipping cost to Wolfcom Enterprises or their authorized Wolfcom distributor.