https://wolfcomusa.com/support/ 2026-10-06T08:46:00+00:00 https://wolfcomusa.com/support/ https://wolfcomusa.com/support/lib/tpl/dokuwiki/images/favicon.ico text/html 2018-06-01T20:38:18+00:00 https://wolfcomusa.com/support/doku.php?id=wolfcom_wiki:faqs:4_hour_battery_pack&rev=1527885498&do=diff * Extends the life of the Vision unit with an additional 4 hours of battery. ---------- text/html 2018-06-01T20:38:18+00:00 https://wolfcomusa.com/support/doku.php?id=wolfcom_wiki:faqs:10400_battery_pack&rev=1527885498&do=diff 10400 Battery Pack * Battery life: 23+ hours * Battery lifetime charge cycles: Approx 500 * Over charge protection and 1 ms short circuit protection. * Built-in advanced power management components that controls and regulates temperature, voltage and current. text/html 2018-06-01T20:38:19+00:00 https://wolfcomusa.com/support/doku.php?id=wolfcom_wiki:faqs:eye_head_vision_series&rev=1527885499&do=diff Eye Vision (Head) & Night Vision A. Eye Vision Camera * Eye Vision can be used for FOV B. Night Vision Camera * Allows night vision up to 15 feet in pitch black C. Head Vision * For a more secure adjustment text/html 2018-06-01T20:38:19+00:00 https://wolfcomusa.com/support/doku.php?id=wolfcom_wiki:faqs:how_come_i_can_t_find_my_vision_set-up_manager&rev=1527885499&do=diff text/html 2018-06-01T20:38:19+00:00 https://wolfcomusa.com/support/doku.php?id=wolfcom_wiki:faqs:how_do_i_connect_my_camera_to_the_computer_for_downloading_uploading&rev=1527885499&do=diff How do I connect my camera to the computer for downloading/uploading? text/html 2018-06-01T20:38:19+00:00 https://wolfcomusa.com/support/doku.php?id=wolfcom_wiki:faqs:how_do_i_delete_data&rev=1527885499&do=diff 1.) Connect unit to PC & Connect 2.) Navigate through File Explorer to find Vision device (Removable Disk) 3.) Highlight data & right click [Press delete] ---------- text/html 2018-06-01T20:38:20+00:00 https://wolfcomusa.com/support/doku.php?id=wolfcom_wiki:faqs:how_to_charge_my_third_eye_camera&rev=1527885500&do=diff How to charge the Third Eye camera? Make sure to use the Wolfcom cable included in your purchase. ---------- text/html 2018-06-01T20:38:20+00:00 https://wolfcomusa.com/support/doku.php?id=wolfcom_wiki:faqs:how_to_delete_my_data&rev=1527885500&do=diff How to delete my data? * You have two options to delete your data: * One of the ways is directly from your unit. * Another way of deleting data is from your PC. text/html 2018-06-01T20:38:20+00:00 https://wolfcomusa.com/support/doku.php?id=wolfcom_wiki:faqs:how_to_transfer_data&rev=1527885500&do=diff How to transfer data? Make sure to use the Wolfcom cable included in your purchase. text/html 2018-06-01T20:38:20+00:00 https://wolfcomusa.com/support/doku.php?id=wolfcom_wiki:faqs:vision_docking_station&rev=1527885500&do=diff Can be used to charge: * Wolfcom Vision™ * Extended 4-hour battery pack * Extended 1.5-hour battery pack with GPS module. * Docking station can also be used to charge 3 Wolfcom Visions™ simultaneously. ---------- ---------- text/html 2018-06-01T20:38:21+00:00 https://wolfcomusa.com/support/doku.php?id=wolfcom_wiki:faqs:why_can_t_i_log_into_my_vision_set-up_manager&rev=1527885501&do=diff Why can't i log into my Vision set-up Manager? Check these symptoms of your Vision unit ---------- * Connectivity (test unit to see connection to PC) * Power (make sure unit is fully charged) * Check Cables (make sure you are using correct cables) text/html 2018-06-01T20:38:21+00:00 https://wolfcomusa.com/support/doku.php?id=wolfcom_wiki:faqs:why_doesn_t_my_unit_power_on&rev=1527885501&do=diff ---------- text/html 2018-06-01T20:38:21+00:00 https://wolfcomusa.com/support/doku.php?id=wolfcom_wiki:faqs:why_doesn_t_my_vision_connect_to_computer&rev=1527885501&do=diff If any of these solutions fail you may have the following issues below ---------- CONNECTION ISSUES For more information regarding USB click here Connectivity