https://wolfcomusa.com/support/ 2026-10-06T09:44:40+00:00 https://wolfcomusa.com/support/ https://wolfcomusa.com/support/lib/tpl/dokuwiki/images/favicon.ico text/html 2019-07-30T18:29:30+00:00 https://wolfcomusa.com/support/doku.php?id=wolfcom_wiki:3rd_eye:about_3rd_eye&rev=1564511370&do=diff Top Articles How to charge my 3rd Eye Camera?How to transfer data to PC?How to delete my data?Why doesn't my unit power on? [Getting Started][Connectivity][Settings and Security][External Devices][Software][Troubleshooting] ---------- text/html 2018-06-01T20:38:12+00:00 https://wolfcomusa.com/support/doku.php?id=wolfcom_wiki:3rd_eye:connectivity&rev=1527885492&do=diff Connectivity Connectivity is an essential step for: * Device configuration * Downloading/uploading data * Charging your body camera ---------- How to access data on my computer? * When you connect your cable to the USB port, you will be prompt with multiple options. Select Connect USB. text/html 2018-06-01T20:38:12+00:00 https://wolfcomusa.com/support/doku.php?id=wolfcom_wiki:3rd_eye:external_devices&rev=1527885492&do=diff External Devices Car and Body Mounts Shoulder Mount Shoulder Mount Stabilizer Clip. The camera screws onto this shoulder mount and the mount clips onto the Epaulette on the shoulder. The back then velcro's to the included Mounting Patch so that the Wolfcom 3rd Eye doesn't flop around. text/html 2018-06-01T20:38:12+00:00 https://wolfcomusa.com/support/doku.php?id=wolfcom_wiki:3rd_eye:getting_started&rev=1527885492&do=diff Getting Started Welcome to your 3rd Eye body camera with the ability to record video in true HD 1080P & features such as One Touch Recording (OTR for instant video recording activation) Snapshot feature (which will silently snap a photo of the person or persons being questioned), a 120 degree built in wide angle lens, Built-in GPS so every video will have time, Date, and GPS Coordinates stamped onto each and every Video file, frame by frame and picture by picture. text/html 2018-06-01T20:38:13+00:00 https://wolfcomusa.com/support/doku.php?id=wolfcom_wiki:3rd_eye:how_do_i_delete_my_data&rev=1527885493&do=diff How do I delete my data? Deleting your data can be done in multiple ways: * One way to delete vidoes, photos, etc., is doing right on the unit itself. * Another way of deleting your files is through your computer. This method will show you how to delete data on the unit. text/html 2018-06-01T20:38:13+00:00 https://wolfcomusa.com/support/doku.php?id=wolfcom_wiki:3rd_eye:how_to_charge_my_3rd_eye_camera&rev=1527885493&do=diff How to charge my Third Eye camera? Make sure to use the cable that is included with your purchase. text/html 2018-06-01T20:38:13+00:00 https://wolfcomusa.com/support/doku.php?id=wolfcom_wiki:3rd_eye:how_to_delete_my_data&rev=1527885493&do=diff How to delete my data? text/html 2018-06-01T20:38:13+00:00 https://wolfcomusa.com/support/doku.php?id=wolfcom_wiki:3rd_eye:how_to_transfer_data&rev=1527885493&do=diff How to transfer data? Make sure to use the cable that was included with your purchase. text/html 2018-06-01T20:38:14+00:00 https://wolfcomusa.com/support/doku.php?id=wolfcom_wiki:3rd_eye:settings_and_security&rev=1527885494&do=diff Settings and Security How to set a password? * Power on the unit with the power mode button. * Once powered on, push the menu button and scroll down to the password option. * Move the joystick to the left and select set. * You will be prompt for the current password before changing it to a new one. text/html 2018-06-01T20:38:14+00:00 https://wolfcomusa.com/support/doku.php?id=wolfcom_wiki:3rd_eye:software&rev=1527885494&do=diff ---------- ---------- What's Next? [Troubleshooting] text/html 2018-06-01T20:38:14+00:00 https://wolfcomusa.com/support/doku.php?id=wolfcom_wiki:3rd_eye:start&rev=1527885494&do=diff How do I delete my data? text/html 2018-06-01T20:38:14+00:00 https://wolfcomusa.com/support/doku.php?id=wolfcom_wiki:3rd_eye:troubleshooting&rev=1527885494&do=diff Troubleshooting Welcome to troubleshooting, we have heard your voices from around the world & see the biggest issues customers are having. Here is where you will find FAQs & feedback we've heard from you. Thank you. ---------- General Issues How do I charge my 3rd Eye camera? text/html 2018-06-01T20:38:14+00:00 https://wolfcomusa.com/support/doku.php?id=wolfcom_wiki:3rd_eye:why_doesn_t_3rd_eye_connect_to_computer&rev=1527885494&do=diff Why doesn't my 3rd Eye connect to PC? text/html 2018-06-01T20:38:15+00:00 https://wolfcomusa.com/support/doku.php?id=wolfcom_wiki:3rd_eye:why_doesn_t_my_unit_power_on&rev=1527885495&do=diff Why doesn't my unit power on? There are two reasons why your unit isn't powering on: * Your unit is completely dead and needs to be charged for about three to four hours. * Another reason why your unit doesn't power on is because the 3rd Eye froze.