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          WOLFCOM® Solution Terms & Conditions

 

Vision Plans 2 Year Silver Plan
3 Year Gold Plan
5 year Platinum Plan
3rd Eye Plans 2 Year Silver Plan
3 Year Gold Plan
5 year Platinum Plan

Welcome to the WOLFCOM® Solution page! Please read the following terms and conditions regarding our website and the WOLFCOM® Solution.

 

The term “WOLFCOM® ” or “us” or “we” or "our" refers to the owner of this website, WOLFCOM®, whose registered office is 5910 W Sunset Blvd. Hollywood, CA 90028. The terms “you” or "your" refers to the user or viewer of our website. 

 

Use of WOLFCOM®'s website is subject to the following terms and conditions:

  • The information on our website is for your general use and is subject to change without notice. 
  • WOLFCOM® is not liable for misinformation or inaccurate information/content on our website that may be due to common human error. WOLFCOM does not guarantee that our website is error free. By using our website, you acknowledge that WOLFCOM is not liable for errors or misinformation to the fullest extent of the law.
  • Use of any information on this website is entirely at your own risk and WOLFCOM® will not be held liable. It is your obligation to confirm that any information on this website is correct with regard to products, services, and that our products meet your needs prior to purchase.
  • All material and information on this website is owned by WOLFCOM®, which include but it is not limited to, appearance, graphics, layout, pictures, writing, design, look and logos.  Replication of any of the above material and information on our website is prohibited and subject to copyright laws.
  • Unauthorized use of this website may allow WOLFCOM® to file a claim for damages or may result in a criminal offense.
  • In order to provide you with more information, we may include links to other websites. WOLFCOM® does not endorse/sponsor these linked websites nor do we take responsibility for the content of them.
  • In order to link our website to another website or document, you must receive written consent from WOLFCOM®.
  • Use of this website and any dispute that becomes of said use of our website, are subject to the laws of the United States of America.

 WOLFCOM VISION PLANS

 

2 Year Silver Plan

Description of Plan: The Silver Plan, which is a 2-year contract (24 months) includes:

* 1 WOLFCOM® Vision with Pre-record

* Docking station (You will receive 1 docking station per every 3 body cameras you receive under the plan. If you receive 1 or 2 body cameras, you will receive 1 docking station)

* 1 user license for WOLFCOM® Evidence Management Solution (WEMS)

* Free Unlimited Technical Support

* Free Software Updates

* 2-year Manufacturer’s Warranty

Enrollment Plan Details: Prepayment for the first 12 months (1 year) is required, totaling to $420.00. The Silver Plan, will cost $35 per month and you will be charged for the remaining 1 year of the contract ($420.00). You will have the option to pay at the end of the 1st year of the contract or prepay completely. The enrollment period begins after prepayment for 1 year is received.

Shipping costs are separate

body camera monthly plan

Terms and Conditions: The platinum plan is only available for law enforcement agencies and officers. No substitutions will be permitted. There are also no discounts for upfront prepayment in full. 

Termination Option: If you would like to terminate your contract, there will be a termination fee of $599.99 (MSRP of the hardware). Please note, that when terminating your contract, the WOLFCOM® Evidence Software Solution will cease. It is your responsibility to make sure all necessary video and pictures are properly downloaded and/or transferred out of the software

before terminating their contract. If not, WOLFCOM® will charge a fee of $1,500.00 to assist you with transferring your videos and pictures based on 1 TB of storage.  

Customers within California, must pay sales tax on the hardware.

3 Year Gold Plan

Description of Plan: The Gold Plan, which is a 3-year contract (36 months) includes:

* 1 WOLFCOM® Vision with Pre-record

* Docking Station (You will receive 1 docking station per every 3 body cameras you receive under the plan. If you receive 1 or 2 body cameras, you will receive 1 docking station)

* 1 user license for WOLFCOM® Evidence Management Solution (WEMS)

*  Free Unlimited Technical Support

*  Free software updates

*  3-year Manufacturer’s Warranty. 

Enrollment Plan Details: Prepayment for the first 24 months (2 years) is required, totaling to $600.00. The Gold Plan, will cost $25 per month and you will be charged for the remaining 1 year of the contract ($300.00). You will have the option to pay at the end of the 2nd year of the contract or prepay completely. The enrollment period begins after prepayment for 2 years is received.

Shipping costs are separate

body camera monthly plan

Terms and Conditions: The platinum plan is only available for law enforcement agencies and officers. No substitutions will be permitted. There are also no discounts for upfront prepayment in full.

Termination Option: If you would like to terminate your contract, there will be a termination fee of $599.99 (MSRP of the hardware). Please note, that when terminating your contract, the WOLFCOM® Evidence Software Solution will cease. It is your responsibility to make sure all necessary video and pictures are properly downloaded and/or transferred out of the software

before terminating their contract. If not, WOLFCOM® will charge a fee of $1,500.00 to assist you with transferring your videos and pictures based on 1 TB of storage.  

Customers within California, must pay sales tax on the hardware.

5 Year Platinum Plan

Description of Plan: The Platinum Plan, which is a 5-year contract (60 months) includes: 

* 1 WOLFCOM® Vision with Pre-record

* Docking Station (You will receive 1 docking station per every 3 body cameras you receive under the plan. If you receive 1 or 2 body cameras, you will receive 1 docking station)

* 1 user license for WOLFCOM® Evidence Management Solution (WEMS)

* Free Unlimited Technical Support

* Free Software Updates

* 5-year Manufacturer’s Warranty

* In addition, 2.5 years after the date of enrollment, you will receive a free WOLFCOM® body camera. 

Enrollment Plan Details: Prepayment for the first 24 months (2 years) is required, totaling to $552.00. The Platinum Plan, will cost $23 per month and will be charged on a yearly basis for the remaining 3 years of the contract ($276 per year). You will have the option to pay yearly or prepay completely. The enrollment period begins after prepayment for 2 years is received.

Shipping costs are separate

body camera monthly plan

Terms and Conditions: The platinum plan is only available for law enforcement agencies and officers. No substitutions will be permitted. There are also no discounts for upfront prepayment in full. 

Termination Option: If you would like to terminate your contract, there will be a termination fee of $599.99 (MSRP of the hardware). Please note, that when terminating your contract, the WOLFCOM® Evidence Software Solution will cease. It is your responsibility to make sure all necessary video and pictures are properly downloaded and/or transferred out of the software

before terminating their contract. If not, WOLFCOM® will charge a fee of $1,500.00 to assist you with transferring your videos and pictures based on 1 TB of storage. 

Customers within California, must pay sales tax on the hardware.

 

 

WOLFCOM 3RD EYE PLANS

2 Year Silver Plan

Description of Plan: The Silver Plan, which is a 2-year contract (24 months) includes:

* 1 WOLFCOM® 3rd Eye

* 1 user license for WOLFCOM® Evidence Management Solution (WEMS)

* Free Unlimited Technical Support

* Free Software Updates

* 2-year Manufacturer’s Warranty

Enrollment Plan Details: Prepayment for the first 12 months (1 year) is required, totaling to $420.00. The Silver Plan, will cost $35 per month and you will be charged for the remaining 1 year of the contract ($420.00). You will have the option to pay at the end of the 1st year of the contract or prepay completely. The enrollment period begins after prepayment for 1 year is received.

Shipping costs are separate

body camera monthly plan

Terms and Conditions: The platinum plan is only available for law enforcement agencies and officers. No substitutions will be permitted. There are also no discounts for upfront prepayment in full. 

Termination Option: If you would like to terminate your contract, there will be a termination fee of $599.99 (MSRP of the hardware). Please note, that when terminating your contract, the WOLFCOM® Evidence Software Solution will cease. It is your responsibility to make sure all necessary video and pictures are properly downloaded and/or transferred out of the software

before terminating their contract. If not, WOLFCOM® will charge a fee of $1,500.00 to assist you with transferring your videos and pictures based on 1 TB of storage.  

Customers within California, must pay sales tax on the hardware.

3 Year Gold Plan

Description of Plan: The Gold Plan, which is a 3-year contract (36 months) includes:

* 1 WOLFCOM® 3rd Eye

* 1 user license for WOLFCOM® Evidence Management Solution (WEMS)

*  Free Unlimited Technical Support

*  Free software updates

*  3-year Manufacturer’s Warranty. 

Enrollment Plan Details: Prepayment for the first 24 months (2 years) is required, totaling to $600.00. The Gold Plan, will cost $25 per month and you will be charged for the remaining 1 year of the contract ($300.00). You will have the option to pay at the end of the 2nd year of the contract or prepay completely. The enrollment period begins after prepayment for 2 years is received.

Shipping costs are separate

body camera monthly plan

Terms and Conditions: The platinum plan is only available for law enforcement agencies and officers. No substitutions will be permitted. There are also no discounts for upfront prepayment in full.

Termination Option: If you would like to terminate your contract, there will be a termination fee of $599.99 (MSRP of the hardware). Please note, that when terminating your contract, the WOLFCOM® Evidence Software Solution will cease. It is your responsibility to make sure all necessary video and pictures are properly downloaded and/or transferred out of the software

before terminating their contract. If not, WOLFCOM® will charge a fee of $1,500.00 to assist you with transferring your videos and pictures based on 1 TB of storage.  

Customers within California, must pay sales tax on the hardware.

5 Year Platinum Plan

Description of Plan: The Platinum Plan, which is a 5-year contract (60 months) includes: 

* 1 WOLFCOM® 3rd Eye

* 1 user license for WOLFCOM® Evidence Management Solution (WEMS)

* Free Unlimited Technical Support

* Free Software Updates

* 5-year Manufacturer’s Warranty

* In addition, 2.5 years after the date of enrollment, you will receive a free WOLFCOM® body camera. 

Enrollment Plan Details: Prepayment for the first 24 months (2 years) is required, totaling to $552.00. The Platinum Plan, will cost $23 per month and will be charged on a yearly basis for the remaining 3 years of the contract ($276 per year). You will have the option to pay yearly or prepay completely. The enrollment period begins after prepayment for 2 years is received.

Shipping costs are separate

body camera monthly plan

Terms and Conditions: The platinum plan is only available for law enforcement agencies and officers. No substitutions will be permitted. There are also no discounts for upfront prepayment in full. 

Termination Option: If you would like to terminate your contract, there will be a termination fee of $599.99 (MSRP of the hardware). Please note, that when terminating your contract, the WOLFCOM® Evidence Software Solution will cease. It is your responsibility to make sure all necessary video and pictures are properly downloaded and/or transferred out of the software

before terminating their contract. If not, WOLFCOM® will charge a fee of $1,500.00 to assist you with transferring your videos and pictures based on 1 TB of storage. 

Customers within California, must pay sales tax on the hardware.